Privacy policy

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether as a customer, website visitor, or other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Disclaimer

PokeArbab is an independent business and is not affiliated with, endorsed by, or in any way associated with The Pokémon Company, Nintendo, Creatures Inc., or Game Freak. Pokémon and all related properties are registered trademarks of Nintendo, Creatures Inc., and Game Freak.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources. The information that we collect and use depends on how you interact with us.

In addition to the specific uses set out below, we may use information to communicate with you, improve the Services, comply with legal obligations, and protect our rights and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. We refer to "personal information" as data that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

  1. Information We Collect Directly from You

    • Contact details including your name, address, phone number, and email.
    • Order information such as billing address, shipping address, payment confirmation, and phone number.
    • Account information including your username, password, and security questions.
    • Customer support information, such as when you reach out for assistance.

  2. Information We Collect Automatically

    • We automatically collect information on how you access and use our Site, including device and browser information, network details, and IP address.

  3. Information We Obtain from Third Parties

    • We may obtain information from third parties to assist with payment processing, data analytics, and other services. This may include vendors like Shopify for e-commerce functionality and other business and marketing partners.

All information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  1. Providing Products and Services: We use your information to process payments, fulfill orders, manage accounts, arrange shipping, and support your experience on the Site.
  2. Marketing and Advertising: With your consent, we may use your personal information for marketing purposes, including sending promotional messages and showing advertisements.
  3. Security and Fraud Prevention: We use your personal information to detect and prevent fraud, illegal, or malicious activity.
  4. Improving Our Services: We may use your information to improve our Site and respond effectively to user inquiries.

Cookies

We use Cookies to improve our Site, analyze user interaction, and support functions like remembering preferences. For more information, please see our Cookie Policy

How We Disclose Personal Information

We may disclose your personal information in the following ways:

  • With Service Providers: For payment processing, data analytics, shipping, and customer support.
  • With Business Partners: For marketing and advertising purposes, in accordance with their privacy policies.
  • To Protect Legal Rights: When necessary to enforce terms, protect our rights, or respond to legal requests.

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Third-Party Websites and Links

Our Site may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

Children's Data

Our Site and Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your information but cannot guarantee complete security. The retention period for your information depends on factors like account maintenance and legal obligations.

Your Rights

Depending on where you live, you may have certain rights concerning your personal information, including rights to access, delete, and correct your data. You may contact us directly to exercise these rights, subject to verification and applicable laws.

International Users

Your personal information may be transferred to countries outside your own. If applicable, we will rely on recognized transfer mechanisms, like the European Commission's Standard Contractual Clauses, to safeguard your data.

Contact

For questions regarding this Privacy Policy, please reach out at support@pokearbab.ae